Qualify to save an average of 30% with your HSA or FSA*
Use your pre-tax HSA or FSA funds at Healthy Directions. Here's how.
Shop Eligible Products*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.
Pay with Truemed in just a few simple steps
One-time purchases and subscriptions
Checkout
Select Truemed at checkout.
Complete your health assessment
Take a quick, private survey. A licensed provider will review your responses to confirm eligibility.
Make your purchase
Pay with your HSA or FSA card or a standard credit card. If you use a credit card, follow your LMN (Letter of Medical Necessity) instructions to request reimbursement.
How does using my HSA or FSA save me money?
HSA and FSA accounts were created so individuals could use pre-tax money to pay for expenses that treat, mitigate, or prevent a diagnosed medical condition.
Because HSA and FSA funds are pre-tax, you get more purchasing power for your dollars. Rather than paying taxes on your income and then spending it on health items, qualified customers can use pre-tax funds to invest in root-cause interventions.
Spending from
Bank Account
Spending from
HSA or FSA
Who is Truemed?
Truemed believes that investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA or FSA spend on research-backed interventions such as fitness, supplements, and health technology, Truemed is shifting healthcare spend toward true medicine.
Shop Eligible ProductsFeatured Eligible Products
Omega Q Plus® MAX
Advanced all-in-one cardio support
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Vision Essentials® ULTRA
See life more clearly
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Daily5
Feeling old is optional
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Instaflex® Advanced
Fast, powerful joint relief in just 1 week
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Berberine GlucoGOLD®
Better blood sugar
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Omega Q Plus® PRO
Professional strength cardio support
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Magnesium Glycinate Complex
Fuel for your mind & body
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Nugenix® Total-T
America’s elite testosterone booster
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Daily Advantage®
Total body nutrition
Learn moreFrequently Asked Questions
How does using my HSA or FSA account save me money?
HSA/FSA accounts allow individuals to use pre-tax dollars for eligible healthcare expenses, including certain products recommended by a healthcare provider to address specific health needs. Because HSA/FSAs use pre-tax money, you're getting more purchasing power for your dollars. Rather than paying taxes on income and then spending it on health items, qualified customers can use pre-tax funds to invest in their health. An individual can contribute up to $4,400 pretax to their HSA per year, or $8,750 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,400 pretax to their FSA per year.
What are FSA and HSA accounts?
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you're unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Can I use my HSA/FSA at Healthy Directions?
Yes, if qualified. Simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card. If you do not have sufficient HSA/FSA funds, you can split your payment between your credit card and HSA/FSA card. Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.
Can I use my regular credit card at checkout?
Yes. If you'd like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
What is a Letter of Medical Necessity, and how is this compliant?
The items identified in your Truemed Letter of Medical Necessity (“LMN”) may qualify as eligible medical expenses for HSA/FSA reimbursement. An LMN provides documentation from a licensed healthcare provider supporting the medical necessity of certain health and wellness purchases, including eligible exercise programs, nutritional products, and supplements. Eligibility depends on the nature and purpose of the expense, applicable IRS requirements, and your HSA/FSA plan. Your Truemed LMN can help support reimbursement for qualifying purchases, subject to your plan administrator’s review and approval.
Are there fees associated with using Truemed's services?
There is no cost to you, as long as you are shopping with a Truemed partner merchant.
When should I use my FSA/HSA dollars?
You can use your HSA and FSA dollars all year long, but they handle deadlines very differently. HSA funds never expire. Any unused balance rolls over automatically year after year and is yours to keep forever, even if you change jobs. FSA funds are subject to a use-it-or-lose-it rule. While some employers offer a grace period or a limited rollover option (up to $680 for the current plan year), many FSAs expire on December 31st. Check your specific plan details with your employer or HR department so you don't accidentally forfeit your hard-earned dollars.
How long does it take for me to receive my Letter of Medical Necessity?
Generally, it takes 2-5 hours. In some cases, Truemed's provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren't seeing your letter in your inbox, check spam, then reach out to us at [email protected] for help.
I don't have an HSA/FSA. Can I still benefit from Truemed?
Unfortunately, Truemed's services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer for information on your HSA or FSA.
I don't live in the US. Can I still get reimbursed with Truemed?
Unfortunately, Truemed is currently only available in the United States.

